FAQ's

Where do your products ship from?

All of your goodies are shipped from the Adelaide Hills in South Australia through Australia Post.

How long does shipping take?

It depends on your location, but Australia Post's guidelines state:

Standard: Shipping within South Australia takes 2-4 business days. Interstate is about 3-6 business days.

Express: Within SA is 1-2 business days. Interstate is 1-3 business days.

Australia Post have a full list of current delivery estimates found here: https://auspost.com.au/business/shipping/delivery-speeds-and-coverage

Do you ship to PO Boxes?

Yep!

How do I return an item?

If your item is faulty or there is another issue when you received your products, please message me first before attempting to return any products.

I do not accept change of mind returns.

Can I exchange an item?

I will not accept change of mind exchanges. However, if it is an issue of incorrect size then I'd be happy to help. Just contact me and I'll do what I can to assist!

What do you use to make your art/products?

I use Clip Studio Paint for all of my artwork! Plus I've just started teaching myself how to animate with Procreate Dreams! (Feel free to check out my animations on my Youtube and Instagram) :)

For most of my products I use a Cricut Joy Xtra and mug press.